Practical Tools For Managers - Money Won't Scale Your Family Business. Your Core Processes Will!
No amount of money will scale your family business. But a little TLC on your Core Processes will! In this interactive workshop, you'll learn four simple steps to systemize your family business for consistency, scalability, profitability and fun. In this hands-on session, you'll work through the real challenge of documenting and simplifying a core process, using incomplete information, a few red herrings, and just enough chaos to feel familiar. Walk away with a firsthand understanding of what your team needs: process clarity, simplified documentation, and meaningful support. What unfolds will surprise you. And what you take away will change how you lead.
Conway Strong Peer Group
The Conway Strong CEO Peer Group is for Presidents and CEOs of family-owned businesses. The group is by invitation only and there is an additional annual fee to attend.
Roundtable - Pharmacy Strategies for Sustainable Healthcare Cost Management in Family Business
Pharmacy Strategies for Sustainable Healthcare Cost Management in Family Business Pharmacy costs continue to be one of the fastest-growing components of employer healthcare spending, driven by specialty medications, GLP-1 therapies, and evolving PBM dynamics. For family businesses, these pressures can be especially significant as leaders balance cost control, employee well-being, and long-term sustainability across both family and non-family team members covered under the plan. This session explores proven pharmacy strategies that improve transparency, enhance clinical outcomes, and create opportunities for meaningful cost savings. You’ll walk away with practical insights on optimizing pharmacy benefits, holding vendors accountable, and innovative approaches to managing both current and emerging pharmacy trends.
Live Webinar: Practical Steps for Family Business in the AI Era
Artificial intelligence is no longer something family businesses can afford to observe from the sidelines. It is reshaping workflows, margins, talent models, governance expectations, and ultimately enterprise value. But knowing AI matters and knowing what to do about it are two very different things. In this practical, executive-level session, Ryan Frederick with Transform Labs will move beyond hype and headlines to outline the concrete steps family businesses can take to thoughtfully design their organizations for the AI era. Rather than focusing on isolated tools or experiments, this session will explore how to integrate AI into operating models, decision-making structures, and long-term strategy.
Roundtable: Optimizing Talent in an Age of Uncertainty
Optimizing Talent in an Age of Uncertainty In an era of relentless economic uncertainty, talent shortages, and generational transitions, Central Ohio family businesses can’t afford to treat people as just another expense—they are your greatest competitive advantage and the key to preserving your legacy. Join John Broer of Real Good Ventures for practical, family-business-specific strategies to attract, retain, and develop the right people, turn workforce challenges into growth drivers, and build a resilient organization that thrives no matter what the economy throws at you. Discover how to solve today’s hiring and retention challenges while preparing the next generation of leaders—so your family business doesn’t just survive the next decade, it leads it.
Women in Family Business Roundtable - Leading Authentically in Family Business
Leading Authentically in Family Business Designed for women in family business, this peer discussion explores how authentic leadership - including relationship-building, emotional intelligence, and collaboration - can be your greatest business advantage. You'll gain practical insights on overcoming self-doubt, earning credibility, and leveraging your unique strengths to lead with confidence and create lasting impact.
Live Webinar: Building Your Strategy Muscle
Most family businesses treat strategy as an event — a once-a-year offsite, a binder that gets filed away, a conversation that resurfaces only when something goes wrong. But strategy isn't a document. It's a discipline. And like any muscle, it atrophies without regular use. In this practical session, Brian Zuercher, Co-Founder of Northbound Group, will show family business leaders how to move strategic thinking out of the annual retreat and into the regular rhythm of running the company. Rather than another framework to file away, this session will focus on building the habits, cadence, and decision-making structures that keep strategy alive between offsites — so it actually shapes what the business does next. Attendees will learn how to: Shift strategy from an annual event to an ongoing leadership discipline. Build a simple cadence for revisiting and adjusting strategic priorities throughout the year. Involve the right mix of family and non-family leaders in strategic conversations without losing speed or alignment. Turn strategic intent into decisions the team can actually execute — not just talk about.
Sales & Marketing Exchange
The Sales & Marketing Exchange is a quarterly, peer-to-peer roundtable designed for Conway Center member owners and leaders who are responsible for driving growth in their family business. It provides a confidential forum to work through real-time sales and marketing decisions with peers facing similar challenges. Come share what is working, what is not working and learn what other family businesses are doing to drive the marketing and sales engines.
